Dear Valued Member,
IBA is excited to announce that effective March 1, 2018, as a member of your health plan, you have access to our NEW Gateway Member Portal, which will assist you in better accessing your health benefits within a secure, interactive website!
The NEW Gateway Member Portal:
- Real-Time administrative processing and communication with service team.
- Intuitive, engaging, user-friendly design, assuring access to health plan information
- Seamless integration with our claim system, powered by VBAGateway
- Self-service tools 24 hours a day, 7 days a week
Check it out! We are excited to help get you logged in!
Click on members on the home page then and select “Member Login”. To gain access to your personal benefits portal please use the credentials listed below:
Login: Member ID #
Password: Date of Birth (mmddyyyy)
You are in! Some of the features included in the new Gateway Member Portal are:
- View eligibility and plan information
- Claims information and status
- Print temporary ID cards
- Request New ID cards
- …and many more!!
If you have any questions or encounter any issues please feel free contact IBA at 800-422-7617.