Welcome to IBA


Customer Service

IBA offers a personalized claim service with our experienced staff that ensures quick and effective responses to claimants’ needs. A dedicated team of representatives will be available to guarantee that your employees are taken care of by someone they are familiar with, and more importantly, that your requests are handled in a professional and expedient manner. On average, each of our customer service representatives has over twenty years of experience.

IBA provides a 24/7, 365 days a year online claim access, as well as a dedicated 1-800 number.

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